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Return Policy

7-Day Return & Refund

You can request Return & Refund Service:
Within seven (7) days of receiving a product if the product has no manufacturing defect, has not been activated and is still in new or like-new condition.
Within seven (7) days of receiving a product if the product has a manufacturing defect.
Return & Refund Service will not be provided where:
It is requested beyond seven (7) calendar days of receiving a product.
A product sent to SIYI for Return & Refund Service does not include all original accessories, attachments or packaging, or any item is not in new or like-new condition, i.e., with cracks, dents, or scratches.
A legal proof of purchase, receipt or invoice is not provided or is reasonably believed to have been forged or tampered with.
Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.) or improper installation or operation.
Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration.
Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds, or lightning strikes.
A product is not delivered to SIYI within seven (7) calendar days after Return & Refund Service confirmation is sent from SIYI.
Other circumstances stated in this policy.
or packaging, or any item is not in new or like-new condition, i.e., with cracks, dents, or scratches.
A legal proof of purchase, receipt or invoice is not provided or is reasonably believed to have been forged or tampered with.
Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.) or improper installation or operation.
Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration.
Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds, or lightning strikes.
A product is not delivered to SIYI within seven (7) calendar days after Return & Refund Service confirmation is sent from SIYI.
Other circumstances stated in this policy.